Returns and refunds

Due to the preorder nature of this project, all sales are final. We do not accept cancellations, refunds, or returns once an order has been placed.

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✦ Order Accuracy & Address Changes

Please ensure that all order details, including your shipping address, are entered correctly at checkout.

• We are not responsible for orders shipped to incorrect addresses provided by the buyer
  
• If you need to update your shipping address, please contact us at [email protected] before shipping begins
  
• We will do our best to accommodate changes, but cannot guarantee edits once orders enter processing
  

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✦ Damaged or Defective Items

All items are carefully reviewed and packaged; however, if your order arrives damaged or defective, please contact us within a reasonable timeframe of delivery.

To help us resolve the issue, please include:

• Your order number
  
• Clear photo evidence of the damage or defect
  
• Each case will be reviewed individually, and a replacement will be offered if applicable.

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✦ Shipping Liability

Please note that we are not responsible for:

• Lost or delayed packages caused by the shipping carrier
  
• Damage that occurs after delivery
  
• Customs-related delays, fees, or import taxes
  

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By completing your purchase, you acknowledge and agree to this policy.